For any reservations, the cancelation policy is as follows:

7 days notice or more: Full refund
More than 48 hours in advance: 50% refund
Less 48 hours: No refund issued

Rain will not stop operations of the park. However, to maintain everyone’s safety, we will temporarily discontinue operations if lightning is within 10 miles of the park. After the lightning passes outside of the 10 mile radius for 30 minutes, we will resume operations. In the event that the park must shut down due to weather conditions, your pass is immediately frozen, and your time will not resume until we reopen that day. If we have to close for the remainder of the day, you will be issued a rain check. However, if you choose to leave during a temporary shut down, your pass will expire. All riders whom have made a reservation will be notified and asked to reschedule or post-pone.